How long does my order take to ship?

Orders are typically processed and shipped within 2 to 3 business days.

Please note our delivery policies below:

• Montreal, QC: We offer Free Delivery for all orders within Montreal.

• Other Regions: Shipping is available outside of Montreal for an extra delivery fee (calculated at checkout).

Do you offer international shipping? 

Currently, we do not offer international shipping.

Our services are limited within Canada.

Please note our shipping rates below:

• Montreal, QC: Free Delivery

• Rest of Quebec & Canada: Available for an extra delivery fee (calculated at checkout).

What is your return policy? 

• Skin Reactions: If you experience any irritation or allergic reaction, please email us at auraelabs@gmail.com. We back our products with a 100% money-back guarantee for skin reactions.

• Change of Mind: Please note that all sales are final if you simply change your mind. We are unable to offer refunds or exchanges for non-defective, opened, or altered items.